Intuit owes you money if it tricked you into paying for TurboTax Free Edition

turbotax sent me an email saying

The IRS doesn’t initiate contact with taxpayers by email to request personal or financial information. Do not reply to the message, open any attachments or click on any links. And note that the IRS’s website is IRS.gov — not IRS.com, IRS.net, IRS.org or some other bit after the period. Taxpayer Advocate Service is a legitimate organization within the IRS that helps people get assistance with IRS problems. If you do your own taxes using an online provider, you have the option of using multi-factor authentication as another layer of protection. It helps prevent identity thieves from accessing your online account with your tax provider. If you must visit a financial site, like your bank or credit card company, enter its known address into the browser location field manually.

Does the IRS send emails about tax returns?

Avoid email, phishing and malware schemes

The IRS does not use email, text messages or social media to discuss tax debts or refunds with taxpayers.

TurboTax didn’t exist until the late 1980s, and I didn’t start using it until 1991, when I did my taxes myself and with TurboTax and got the same result, so I’ve been using it every year since then. First, since you said “organizations like yall”, let me make it clear that this subreddit is not connected to Intuit, the manufacturer of TurboTax. I’m really concerned because my identity was stolen and used during summer 2021.

“Tax payment was deducted from your account”

Additionally, the IRS enforces multiple means to protect the identities of taxpayers. The IRS will not accept an e-filed tax return without the exact previous year adjusted gross income and/or the most recently issued IRS Identity Protection PIN or IP-PIN. Additionally, as per law, to enforce security and identity protection, state tax returns can only be e-filed if they are submitted with the federal return with the exception of California state returns. “Intuit is clear and fair with its customers, including with the nearly 100 million Americans who filed their taxes free of charge with our products over the last 8 years — more than all other tax prep software companies combined.” Every year, the IRS alerts taxpayers to the latest versions of these email scams. Taxpayers will also not be contacted by the IRS through email, phone call, or social media in order to request personal or financial information.

  • Refunds will be sent automatically to affected taxpayers.
  • At 1PM ET today Netflix is streaming its second annual Tudum event, where you can expect to hear news about and see trailers from its biggest franchises, including The Witcher and Bridgerton.
  • It’s pretty certain that the crooks set up the links to show one address, but actually go to other websites pretending to be Intuit pages.
  • What to do if you’re assigned an Employer Identification Number you did not request.
  • Intuit pulled out of the official IRS Free File initiative last year, though the company continues to allow some customers to file taxes for free.
  • But even as it launched its own ostensibly free filing program, Intuit took measures to lure customers into “traps” that caused them to pay, ProPublica’s report alleges.

IRS records indicate you received wages or other income from an employer you didn’t work for. You get an IRS notice that an online account has been created in your name. Or, when done editing or signing, create a free DocuClix account – click the green Sign Up button – and store your PDF files securely. Or, click the blue Download/Share button to either download or share the PDF via DocuX.

The scams seniors fall for most – And how to spot them

Either save the picture to your smartphone or tablet, or email the picture to yourself to save to another device. We need to verify you lived or worked in New York State, New York City, or Yonkers. We need to verify you reported the correct amount of wages and withholding for New York State, New York City, turbotax sent me an email saying and Yonkers . For more information, see the developer’s privacy policy. According to the US Federal Trade Commission, however, Intuit is deceiving consumers when it calls its software “free.” According to the representative, such an extension of services was not possible under IRS Free File rules.

  • All financial products, shopping products and services are presented without warranty.
  • The 5071C letter is a legitimate letter from the IRS that provides instructions to verify that you submitted the tax return in question.
  • Get matched with a dedicated tax expert to do your taxes from start to finish, keep you in the loop, and review your taxes with you before filing.
  • If you’ve been assigned an Employer Identification Number that you didn’t request, you should first determine if someone acted legitimately on your behalf.
  • “Nevertheless, we are fully prepared to litigate with the FTC to prove the merits of our case.”

Pandemic related scams – potentially related to theft of Economic Impact Payments or stimulus checks. If you believe your Pinnacle https://turbo-tax.org/a debit or credit card is lost or stolen, call us immediately. Please review my email I intend to send to the owner of…

What happens if I click on a link in a scam email?

There are things you can do to protect yourself from an IRS imposter scam. Sign up and we’ll send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. All of those things you can do yourself directly with the IRS. All filers get access to Xpert Assist for free until April 7. Request one directly from the IRS, which it will then mail to you.

  • For more information, see the developer’s privacy policy.
  • Domain spoofing, and plays off the victim’s anxieties by amping up the fear that their TurboTax account has been compromised.
  • States with the most refund-eligible customers, according to preliminary estimates, include Texas, California, Florida, Illinois, Pennsylvania, North Carolina, New York and Ohio.
  • I went on to the website instead of calling the number in the email and in the online chat I explained that I believed I may be experiencing a phishing or fraudulent email.
  • Users without a simple return must upgrade to a paid version of the tax service; however, these individuals may have been eligible for the IRS Free File Program.
  • The Federal Depository Insurance Corporation insures bank deposits so that consumers won’t lose all of their money if a bank fails.

During the convo the call ‘dropped’ so I had to call back and explain everything again to a new rep. This time I was told I need to speak with someone in identity/security department -wait time of 30 min so a call back was put in. I did get the call back and the helpful rep looked into it and did a search using my name, bd, and last 4 of social and no indication my info was used in another account. Even if it is phishing, common sense says that one should never click on links or call a phone number that is in an email. So whether it’s authentic or not, look up the support number on the TurboTax web site and call them to see if anything is really going on with your account. “We have temporarily disabled your account due to inactivity,” the messages warn. “It is compulsory that you restore your access within next 24 hours. This is a result of a recent security upgrade on our server and database, to fight against vulnerability and account theft as we begin the new tax season.” You will get a large sum in lottery winnings, a tax refund or an inheritance if you provide your personal and financial information.

Home security 101: Where to put cameras

Hackers love to impersonate trusted brands for their scams. Tax season is prime time for these crooks, so you need to be extra careful this time of year. They will use every trick in their arsenal to try to rip you off, including phishing scams. The personal information collected through TurboTax, and ultimately sent to the IRS is highly sensitive information. Our name, address, and social security number are displayed prominently, often in triplicate.

turbotax sent me an email saying

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